At WINTAO, we value the privacy and security of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://wintaogolfcart.com) or interact with us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we collect certain personal information such as:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details

Additionally, we collect non-personal information such as browser type, device information, IP address, and website usage data through cookies to improve user experience and ensure the functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and deliver products
• To respond to inquiries and provide customer service
• To personalize your experience and improve our website
• To send marketing communications (only if you have opted in)
• To detect and prevent fraud
• To comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences, track your activity on our website, and analyze website traffic.

• If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience.
• Cookies may also be used to save login information if you have an account with us.

4. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers and business partners who assist us in processing orders, delivering products, and improving our services. These partners are obligated to protect your personal information.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. For example, we keep customer order details for accounting and warranty purposes, but you may request the deletion of your personal data at any time.

6. Your Rights

As a user, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request corrections or updates to your information.
• The right to request the deletion of your personal data.
• The right to withdraw consent for receiving marketing communications.

To exercise any of these rights, please contact us at the provided email.

7. Security of Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

8. Third-Party Websites

Our website may contain links to third-party websites. These third-party websites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or privacy practices of external websites.

9. Changes to This Privacy Policy

WINTAO reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: Winnie.xiong@win-tao.com
• Phone: +86 15221320139